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How do I digitise my workforce management?
The path to digitised workforce management initially seems diverse and confusing. We give you a guide and show you the three most important steps towards a mobile workforce that is
The path to digitised workforce management initially seems diverse and confusing. We give you a guide and show you the three most important steps towards a mobile workforce that is perfectly at home in the digital age.
The digitalisation of mobile workforce management, if implemented in a holistic concept, offers many opportunities for employers and employees. A successful transformation of work processes to a digital working world takes place in three steps. Selecting the right software, updating existing hardware and qualifying employees. But first it is important to clarify:
What does digitalisation in the workplace mean?
The digitalisation of the working world is characterised by the networking of data and processes. In workforce management, for example, employees should not only communicate with project management, but also with each other if necessary. For this, digital solutions such as digital devices and cloud-based software solutions are essential in order to gain access to information and data from anywhere.
Step 1: Suitable software
The heart of the digitisation efforts and at the same time the first step is the search for suitable software that enables independent employee self-service. A suitable workforce management software combines all aspects of digital workforce management in one environment: communication between mobile employees, data collection, retrieval and evaluation in real time via the cloud as well as AI-supported planning of workforce deployments. Instead of individual stand-alone solutions, you combine all tasks in one software environment. This reduces costs and allows you to keep your IT up-to-date with minimal effort.
Step 2: Modern hardware
Once the right IT solution has been found, it is time to take the next step. Modern end devices are the tools of the mobile workforce in a digital working world. Communication, performance documentation, assignment planning and meetings as well as continuous training - everything runs on the mobile device. A desk in your pocket. Is a smartphone really enough? Or would an up-to-date tablet be better? In addition to mobility, the performance of the devices is crucial. After all, mobile employees should be able to use all the features of the chosen workforce management software independently as an employee self-service.
Step 3: Trained employees
However, suitable mobile devices and a suitable IT environment alone are not enough. The best technology is always limited by the people who operate and maintain it. That is why the systematic introduction of employees to the digital working environment is an essential point to ensure the success of a digitisation of workforce management. But beware: one-off training will not suffice. Rather, the area of employee training in a digital working world must be understood as a process. Due to the constantly evolving software and hardware, it is also important to keep employees up to date. Thus, plan regular refreshers of already established knowledge, for example through courses and training within the workforce management software, to explain new features or process changes. This way, your workforce management is well equipped and you avoid friction within the processes.
Embark on your journey into the digitalised work world with a provider who can support you in all three areas. This is how the digitalisation of your workforce management succeeds. Feel free to talk to us about your questions and requirements. Thank you very much.
